What does this Privacy Notice cover?
This Privacy Notice outlines how your personal data is processed when you register for the Pawar CNG Rewards Program through the Pawar CNG App. Throughout this document, "Rewards" refers to the use of products and schemes available through the Pawar CNG App, unless stated otherwise.
When you register for the Rewards Program, a personal profile will be created for you to access and navigate various services within the application. This notice details what personal data is collected, the purposes of processing, data retention periods, how you can access or update your data, and the rights and options available to you concerning your personal information.
Special Notice: If you are under 18 years old
The Pawar CNG App does not knowingly collect personal data from individuals under 18 years of age. If you are under 18, please do not submit your personal data (e.g., name, mobile number, or email address). If you wish to use features that require personal information or have questions, please ask your parent or legal guardian to do so on your behalf.
We collect various types of information, including personal data, when you interact with the Pawar CNG App and Rewards Program. This data may include:
Information you provide directly:
When registering for the Rewards Program, you will be asked to provide personal details such as your name and mobile number to identify you. Additional personal data may also be requested as needed to deliver specific services.
Information collected through your usage:
We automatically collect data about how and where you access and use the App and its services, including:
Purchase-related information:
Rewards Program data:
Pawar CNG is the entity responsible for the collection, processing, and protection of your personal data in accordance with applicable data protection laws and this Privacy Policy.
We process your personal data for the following purposes to support your participation in the Pawar CNG Rewards programme:
If you have consented to receive communications from the App, you may receive personalized offers based on your preferences, product usage, purchase history, and participation in promotions, surveys, the Pawar CNG Rewards program, and other digital channels.
As a member of the Pawar CNG Rewards program, your personal preferences may be analyzed to offer rewards and benefits aligned with your activities and interactions within the App and its services.
You may receive important service updates and notifications without prior consent if you are an existing user and such updates are necessary for the proper functioning of the App or associated services. You can manage your communication preferences at any time through your account settings.
When you use a mobile payment feature within the App to purchase products, you may be required to provide additional personal information to complete the transaction securely.
This information may be used to prevent, detect, and investigate fraud, and to enforce the terms and conditions of mobile payment services.
We may share specific data with service providers involved in the mobile payment process, such as your IP address, device ID, Rewards Program card number, device type, geolocation, connection details (e.g., Wi-Fi), and mobile network information for the purposes stated above, including points collection.
We aim to keep our information as accurate as possible. You can access your personal data, request corrections, or request deletion of your data (only if it is no longer required for legitimate business purposes such as completing a retail transaction).
To update your information, please visit your Pawar CNG Rewards account profile or raise a request via customer service.
You have the right to receive personal data concerning you, which you have provided to Pawar CNG, in a structured digital format and transmit such data to another party if technically feasible. Please contact customer service for assistance.
If you have any issues, queries, or complaints regarding the processing of your personal data, please contact customer service on-site for further information and assistance.
The Pawar CNG App uses cookies and similar technologies that collect and store information when you visit the site or use the app. This helps identify your internet browser and track your usage—such as pages visited, duration of visits, and recognizing you upon return—to enhance your user experience.
You can control your cookie preferences via your browser settings. For more information, please refer to our Cookie Policy.
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use. We may use encryption for some of our services and apply authentication and verification processes to control access to services.
Your personal data is exclusively processed for the purposes referred to above and will only be shared on a strict need-to-know basis with:
Where personal data has been transferred to companies within the Pawar Group and/or to authorized third parties located outside your country, we take organizational, contractual, and legal measures to ensure that your personal data is processed exclusively for the purposes mentioned above and that adequate protection measures are in place.
Except as set out in this Privacy Policy, we will not disclose any personal data without your permission unless we are legally entitled or required to do so, or if we believe such action is necessary to protect our rights, property, personal safety, or those of our users/customers or others. If required by law, your personal data may be provided to supervisory agencies, fiscal authorities, and investigative agencies.
If you interact with Pawar CNG services via social media platforms such as LinkedIn, Facebook, or Twitter, your personal data (such as your name and interest) may be collected. Pawar CNG is not responsible for the processing or privacy policies of such social media sites.
When you communicate through social media (e.g., posting comments, uploading media, sending messages, or liking our pages), we may receive personal data about you (such as your username, profile photo, hometown, email address, and gender). We will use this data in accordance with this Privacy Policy.
This Privacy Policy may be updated over time. We recommend reviewing it regularly. For significant changes, we will provide appropriate notice, including email notifications if necessary.